Root cause
Misdirected communication
Personal data sent to the wrong recipient — the bcc field, the wrong attachment, the wrong address. Mundane, common, and expensive.
6
UK enforcement actions
£7,500
in penalties
4
sectors affected
Where it happens
- Charitable and voluntary2
- Health2
- Local government1
- Criminal justice1
Every case
- Bristol City Council The Information Commissioner’s Office (ICO) has issued an enforcement notice to Bristol City Council (BCC) for failing to comply w…
- The Central Young Men’s Christian Association The Central YMCA sent an email to individuals participating in a programme for people living with HIV using “CC” rather than “BCC”…
- The Central Young Men’s Christian Association The Central YMCA sent an email to individuals participating in a programme for people living with HIV using “CC” rather than “BCC”…
- Chief Constable West Midlands Police A reprimand has been issued to West Midlands Police after the force repeatedly incorrectly linked and merged the records of two in…
- The Patient and Client Council A reprimand has been issued to The Patient and Client Council in relation to infringements of Article 5 (1)(f) and Article 32 (1) …
- NHS Highland A formal reprimand has been issued to NHS Highland, which emailed 37 people likely to be accessing HIV services, inadvertently usi…