Reprimands
Bolton at Home
No fineReprimands
Root cause
Unlawful disclosure
Personal data published or shared with people who had no right to see it, including failures to redact.
What happened
Bolton at Home has been issued with a reprimand for the inappropriate disclosure of personal data.
A staff member from Starts With You (SWY – a Bolton at Home subsidiary company) left a message on a telephone number provided on the data subject’s record. The number was actually the telephone number of the data subject’s husband, who she was intending to leave. This information had been provided to SWY by Bolton at Home (BH). The message contained details of the new address that the data subject was intending to move to.
Summarised from the notice published by the ICO on 7 June 2022. Read the original notice — it is the authoritative version.