Reprimands · Local government
London Borough of Croydon
No fineReprimands
Root cause
Failure on individual rights
Subject access requests ignored or answered late, or people prevented from exercising their data rights.
What happened
From April 2020 to April 2021, the London Borough of Croydon Council responded to less than half of their SARs within the statutory timescales. This meant that 115 residents did not receive a response in accordance with the UKGDPR. Additionally, since June 2021, the ICO has issued 27 decisions notices under FOIA related to the Council’s failure to respond to information requests. They were issued with a reprimand.
Summarised from the notice published by the ICO on 26 July 2022. Read the original notice — it is the authoritative version.