Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Zoho · ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus
CVSS 9.8
EPSS 94%
no public exploit indexed
Fix deadline passed 15 December 2021
What it is
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Why we say that
- EPSS puts exploitation in the next 30 days at 94%
- CISA's federal remediation deadline (2021-12-15) has passed
- CVSS 9.8 critical
- Listed in the CISA Known Exploited Vulnerabilities catalogue
Every line above comes from a named public source. Where the evidence is thin, we say so rather than inventing confidence — see methodology.
What to do
Apply updates per vendor instructions.
What it costs when this goes wrong
This is where UK enforcement meets the vulnerability record. Where an unfixed vulnerability leads to a breach, the ICO treats it as a security failure under UK GDPR. Recent cases:
- The Electoral Commission Reprimand issued to the Electoral Commission in respect of Articles 5(1)(f) and 32(1)(b). Between 24 August 2021 and 27 October 20…
- Gain Capital UK Limited Gain Capital UK have been issued a Reprimand in respect of Articles 32 (2) and 32 (1) (b). An unauthorised third party leveraged a…
- Chartered Institute for Securities & Investment An unauthorised third party exploited a known vulnerability in the Sitefinity software to leverage a bruteforce attack to upload a…