Monetary penalties · Utilities
Energy Prices Direct Limited
No fineMonetary penalties
Root cause
Unlawful direct marketing
Nuisance calls, spam texts or emails sent without valid consent — enforced under PECR rather than UK GDPR.
What happened
Contravention of Regulations 21 and 24 of the PECR. Energy Prices Direct Limited offer energy switching services. Information demonstrated that they had obtained information from the public domain and list providers, but failed to screen the data against the TPS/CTPS prior to making a marketing call.
Summarised from the notice published by the ICO on 30 March 2026. Read the original notice — it is the authoritative version.