Monetary penalties
Quick Tax Claims Limited
£120,000penalty
Root cause
Other or unclassified
The published notice did not contain enough detail to classify a single root cause.
What happened
An ICO investigation revealed that Quick Tax Claims Limited had sent 7,863,547 unlawful text messages over the course of a month, resulting in 66,793 complaints – 93% of these stating there was no ‘opt out’ option. During the investigation, the ICO found that the company had purchased personal information from third-party suppliers that did not obtain valid consent. This led to the ICO issuing Quick Tax Claims Limited with a £120,000 fine.
Summarised from the notice published by the ICO on 15 October 2024. Read the original notice — it is the authoritative version.