Monetary penalties · General business
AFK Letters Co Ltd
£90,000penalty
Root cause
Other or unclassified
The published notice did not contain enough detail to classify a single root cause.
What happened
It was found that between January and September 2023, AFK made 95,277 spam calls resulting in several complaints being made to the ICO and TPS. AFK did not provide evidence that anyone whose number had been called had consented to receiving calls from the company. The ICO has issued a £90,000 fine.
Summarised from the notice published by the ICO on 27 March 2025. Read the original notice — it is the authoritative version.