Monetary penalties · Marketing
Service Box Group Limited
£40,000penalty
Root cause
Unlawful direct marketing
Nuisance calls, spam texts or emails sent without valid consent — enforced under PECR rather than UK GDPR.
What happened
Service Box Group Limited made 5,361 marketing calls to individuals in breach of regulation 21 of PECR. The company has been fined £40,000 and issued with an enforcement notice.
Summarised from the notice published by the ICO on 10 October 2024. Read the original notice — it is the authoritative version.