Monetary penalties · Finance insurance and credit
ESL Consultancy Services Ltd
£200,000penalty
Root cause
Unlawful direct marketing
Nuisance calls, spam texts or emails sent without valid consent — enforced under PECR rather than UK GDPR.
What happened
Between 15 September 2022 and 5 December 2023, a total of 37,977 complaints were received regarding direct marketing messages which were sent at the instigation of ESL. The company has been fined £200,000 and issued with an enforcement notice.
Summarised from the notice published by the ICO on 5 December 2024. Read the original notice — it is the authoritative version.