Enforcement notices · Finance insurance and credit
MCP Online Ltd
No fineEnforcement notices
Root cause
Unlawful direct marketing
Nuisance calls, spam texts or emails sent without valid consent — enforced under PECR rather than UK GDPR.
What happened
Between 1 January 2022 and 28 September 2022 there were 20,939 calls made to CTPS or TPS registered numbers – breach of Reg 21 and 24 of PECR. MCP came to the ICO’s attention following a review of complaints made to the Telephone Preference Service (TPS) in November 2021 as part of Operation Torc, which has been set up to investigate unsolicited pensions calls.
Summarised from the notice published by the ICO on 28 September 2023. Read the original notice — it is the authoritative version.